Common Questions / Issues

TV not playing? Log in Issues? If you're encountering an issue we've got you

17 articles in this collection
Written by CloudFit Support and Sam

Can I run CloudFit on my computer or desktop?

CloudFit is available in the browser

Written by Sam
Updated over a week ago

I can't find the CloudFit TV app on the Google Play Store

Written by Sam
Updated over a week ago

Uploaded Videos look over exposed

Do your uploaded videos look good on the phone but weird after they are uploaded?

Written by CloudFit Support
Updated over a week ago

Cancelling Your Subscription

How to change, modify or cancel your CloudFit Subscription

Written by Sam
Updated over a week ago

My Smart TV includes Apple TV, can CloudFit run on it?

Can CloudFit run on my Smart TV?

Written by Sam
Updated over a week ago

The sound isn't working on CloudFit TV

Basic troubleshooting to help fix problems with sound not playing on your CloudFit TVs

Written by Sam
Updated over a week ago

CloudFit is not displaying on my TV

Written by CloudFit Support
Updated over a week ago

What happens if you modify a workout that has been schedule to run in the future?

Written by Sam
Updated over a week ago

How do I change my email address?

Written by Sam
Updated over a week ago

Can I run CloudFit in Portrait Mode?

Written by Sam
Updated over a week ago

What's the difference between the Free and Paid Versions of CloudFit?

Can I really run CloudFit for free?

Written by Sam
Updated over a week ago

CloudFit is not responding on my iPad/iPhone

Written by CloudFit Support
Updated over a week ago

My logo isn't appearing with a transparent background

Troubleshooting for when your logo uploads to CloudFit but the transparency doesn't show

Written by CloudFit Support
Updated over a week ago

Mobile App Crashes when configuring Zones Module

Written by CloudFit Support
Updated over a week ago

My displays are playing out of sync

Written by CloudFit Support
Updated over a week ago

"Start Workout Button" has disappeared.

Written by CloudFit Support
Updated over a week ago

Can I share my account?

Written by CloudFit Support
Updated over a week ago