All Collections
Common Questions / Issues
Uploaded Videos look over exposed
Uploaded Videos look over exposed

Do your uploaded videos look good on the phone but weird after they are uploaded?

Updated over a week ago

On newer iPhone models starting from iPhone 12 videos are recorded in Dolby Vision HDR. The videos look fine on the device, but when uploaded to CloudFit the videos appear over exposed or washed out.
โ€‹
In order to fix this, please turn off HDR on your device before recording your videos.
โ€‹
To turn off HDR video recording, go to Settings > Camera > Record Video, then turn off HDR Video.

Did this answer your question?